New platform update unlocks end-to-end operational visibility to accelerate automation and eliminate inefficiencies

MELBOURNE, Australia & NEW YORK--(BUSINESS WIRE)--#AI--Apromore, a global leader in process mining and AI-driven business process optimization, today announced updates to its process intelligence platform, now featuring fully integrated native task mining. By unifying user task-level and process-level insights, Apromore empowers organizations to streamline operations, eliminate inefficiencies, and automate complex workflows.

“The integration of task mining into the Apromore platform represents a major step forward in full spectrum process intelligence,” said Marlon Dumas, Co-Founder and Chief Product Officer at Apromore. “By correlating employee-level digital interaction data with enterprise-wide processes, we give organizations unparalleled insights and the power to identify and automate the right tasks, support their workforce with better tools, and continuously improve how work gets done.”

Full Spectrum Process Intelligence: A New Standard for Operational Visibility

In today’s dynamic business environment, continuous improvement starts with visibility. Many organizations still lack insight into how work is actually performed at the desktop level—where inefficiencies, rework, and compliance gaps often originate. Apromore’s integrated task mining bridges this blind spot by unifying task- and process-level data in a single platform. By securely capturing anonymized user interactions—such as clicks, keystrokes, and in-app activities—Apromore uncovers hidden friction, quantifies productivity losses, and reveals improvement opportunities. These insights empower teams to iteratively optimize operations, reduce risk, and accelerate digital transformation in a measurable, compliant, and sustainable way.

Key Capabilities

• Controlled Agents-based Task Mining: Apromore Digital Agents capture targeted screen and field-level interactions from user workstations at configurable intervals. Data is processed, staged, reviewed, and ingested into the Apromore platform to uncover user routines, monitor performance and compliance, and expose manual tasks often hidden from system logs.
• Privacy-First, Security-Fortified Architecture: Built with enterprise-grade security, Apromore ensures anonymized data capture, confidential protection of PII data, user consent, and compliance with global privacy standards like GDPR.
• Action-Oriented Insights and Automation Support: Delivers actionable recommendations through in-app guidance, KPI monitoring, and an AI-powered Copilot for simulation and automation opportunity discovery.

What’s New in Apromore 10.3

In addition to now featuring fully integrated native task mining, the Apromore version 10.3 release includes other updates, such as:

• Copilot enhancements: Ask natural language “what-if” questions to simulate process changes, and receive detailed, AI-generated improvement suggestion.
• Lite dashboards: Access real-time, operational performance metrics and visualizations from a centralized interface with simplified drag-and-drop customization and effortless sharing, improving accessibility and collaboration across departments.
• Compliance Center enhancements: Automated control testing based on process and now task- and user-interaction data allows for greater oversight, audit readiness and compliance.

For more information about Apromore Task Mining and Full Spectrum Process Intelligence visit: https://apromore.com/task-mining.

About Apromore

Apromore is a leading provider of AI-powered process intelligence solutions, enabling organizations to unlock the full potential of their operations. Our platform blends process mining, task mining, simulation, and predictive monitoring to provide actionable insights that drive real transformation. Recognized as a 3X Leader in the Gartner® Magic Quadrant™ for Process Mining Platforms, Apromore is trusted by global enterprises across finance, healthcare, energy, and more for its intuitive, no-code user experience and fast time-to-value. Learn how Apromore is accelerating real-world transformation here: https://apromore.com/
Contacts

Media Contact:
Heather Racicot, [email protected], 360-632-5616